Index

Prerequisites: Developer, Enterprise or Unlimited Edition of Salesforce.

Install the Package

Follow the installation link and choose your account

Select "Install for All Users" and click "Install":

After the installation is complete which may take a couple minutes, click "Done". You will be redirected to the Salesforce "Installed packages" page.

Add ChatMessagesHandler utility item

Go to "Setup", find "App Manager" in the left Side Menu, and click it

Find "Service Console" in the list of items, click the arrow right to it, and click "Edit"

Select "Utility Items (Desktop only)" in the left Side Menu, click "Add Utility Item" and select ChatMessagesHandler.

Click "Save" at the bottom of the page.

Add Lokalise Messages to the Service Console

Navigate to Service Console

Open Setup and click "Edit page"

Click left to the "Details" tab to add a new tab and click "Add Tab"

Click the just created tab and select "Custom" from the dropdown list

Set the tab label and click "Done"

Go to the newly created tab

Drag and drop "translationChat" from the components list to the newly created "Lokalise Messages" tab

Drag and drop "sidebarWidget" from the components list to the right menu

Click "Save"

Authenticate Lokalise Messages through the sidebar

Click "Authenticate" button in the Sidebar Widget

Click "Allow access" on the authorization page:

You will be redirected to the documentation page, and the application is ready for use.

Further steps

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