FAQs

A curated list of the most commonly asked questions by Lokalise customers

14 articles in this collection
Written by Oleg, Dmitry, and Ilya

MAU

Everything you wanted to know about MAU but were afraid to ask.

Written by Oleg
Updated over a week ago

Limit the maximum length of translation

How to restrict the number of characters in the translation.

Written by Oleg
Updated this week

Cannot edit keys (no Key editor)

If you can't edit the keys then there's probably something wrong with your role or project settings.

Written by Oleg
Updated over a week ago

API tokens

How to create and find API and SDK tokens.

Written by Oleg
Updated over a week ago

How to translate all the keys simultaneously using the Google translate?

Written by Dmitry
Updated over a week ago

Payments, subscriptions, invoices

Is there any other payment method rather than a credit card?

Written by Dmitry
Updated over a week ago

How can I change the payment card?

Written by Ilya
Updated over a week ago

I have added a credit card, will it be stored for future orders or not? Is it available to other team members?

Learn how card management works.

Written by Dmitry
Updated over a week ago

My trial is over in a day. Will I be invoiced automatically after the trial ends, or I need to select the subscription plan before being invoiced?

Written by Dmitry
Updated over a week ago

How does the subscription extension work? My current subscription expires soon, what do I have to do?

Written by Dmitry
Updated over a week ago

I am going to upgrade my subscription plan. When I do so, will I get any refund for the remaining amount of the current plan?

Written by Dmitry
Updated over a week ago

How can I cancel the subscription plan?

Written by Dmitry
Updated over a week ago

Where can I find and download invoices?

Written by Dmitry
Updated over a week ago

Where can I change the invoice data?

Written by Dmitry
Updated over a week ago