Enable Lokalise integration
Please be aware that individual inboxes on FrontApp are not supported by Lokalise messages.
Deprecated integration: This integration is deprecated and will be removed in the future. Existing setups may continue to work until it is decommissioned.
Once you've logged in to your Front account, proceed to Settings by clicking a gear icon:
Go to App store and search for "Lokalise". Click Enable app.
Authenticate Lokalise Messages through the sidebar
A new L icon should appear in the right-side menu. Click it:
Then click Authorize in the sidebar widget:
Confirm the authorization on the pop-up window for the Lokalise Messages:
After the authorization is succeed, check the Lokalise widget and enable the webhooks:
Enable and set up webhooks
Go to App store and search for Webhooks:
Click Enable app and then click Configure app.
Enable Send Full Event Data. Then click Save:
Set rules to trigger a webhook
Proceed to Rules > Company Rules > Add a rule:
Set the conditions as marked on the screenshot below. Specifically, make sure to provide a proper Webhook URL: https://messages.lokalise.com/v1/frontapp/event.
Further steps
Read Tutorial for agents to learn how to receive and send translated messages to your customers
Learn how to configure languages: globally, and on per-agent basis
Learn how to override language providers: globally or on per-language basis
Learn how to exclude messages from translation: fully or partially