Learn more about Lokalise Messages for Zendesk Chat and Zendesk Support in the corresponding articles.
Index
Free trial
All our pricing plans come with a free pro-plan trial.
The free trial will have a duration of 7 days.
Lokalise Messages for Zendesk Chat and Zendesk Support packages
Plan | Free For companies sporadically handling international interactions | Start Great for companies with a moderate volume of translated conversations | Pro Perfect for multinational companies supporting high volumes of translated conversations |
Character limit * (per month) | 500k characters | 1M characters | 10M characters |
Additional characters | ❌ | Add-on | Add-on |
Translate incoming messages | ✅ | ✅ | ✅ |
Translate outgoing messages | ✅ | ✅ | ✅ |
Sidebar widget | ✅ | ✅ | ✅ |
(*) When using the Zendesk Chat and Zendesk Support simultaneously, character limits apply to the sum of characters translated by both plugins.
Please note that we count this limit for Zendesk Chat based on all translated messages (inbound and outbound), including the very first one the customer sends when starting a new conversation. Also, we count towards the limit the first 5-10 words of a very first message in every single conversation even if it is English as we need to detect the language.