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Lokalise Messages for Zendesk Support pricing
Lokalise Messages for Zendesk Support pricing

Learn about the available pricing plans.

Ilya Krukowski avatar
Written by Ilya Krukowski
Updated over a week ago

Learn more about Lokalise Messages for Zendesk Support in the corresponding article.

Free trial

All our pricing plans come with a free pro-plan trial.
The free trial will have a duration of 7 days.

Lokalise Messages for Zendesk Support packages



For companies sporadically handling international interactions


For companies with moderate volume of international interactions


Great for companies with a moderate to high volume of translated conversations


Perfect for multinational companies with very high volumes of translated conversations

Character limit (per month) *

50k characters **


1M characters

10M characters

Additional characters



Translate incoming messages

Translate outgoing messages

Configuration from internal notes

Sidebar widget

Language analytics

MT customization

Translation exclusion


Language configuration per agent team or company

Language-based routing

(*) When using the Zendesk Chat and Zendesk Support simultaneously, character limits apply to the sum of characters translated by both plugins.

Please note that we count this limit for Zendesk Chat based on all translated messages (inbound and outbound), including the very first one the customer sends when starting a new conversation. Also, we count towards the limit the first 5-10 words of a very first message in every single conversation even if it is English as we need to detect the language.

(**) Existing customers using the Free plan who have signed up before 17 May 2023 will have the soft cap at 50k character limit until the end of June. New customers who sign up from 17 May 2023 will be initially capped at 50k characters.

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