This feature is available only in Lokalise Vantage. In Lokalise Expert, there's a slightly similar feature called Review center.
The Lokalise Vantage Portal is a feature within the Vantage workspace that allows external stakeholders to request translations without accessing Lokalise projects or the full Lokalise interface.
It is designed for trusted users outside your Lokalise team, such as people in marketing, legal, support, or content teams who only need to submit content for translation and download the results.
The localization team controls whether new requests can be submitted and which translation workflows are available. Depending on the configuration, Portal users can request Instant AI translation, AI + human review, or choose between both.
Portal users do not need to work with projects, contributors, tasks, or the editor. They simply upload content and submit a translation request, while the localization team manages the translation workflow, quality settings, and review process in Vantage.
When to use Portal vs Vantage projects
Use the Portal when you want to enable simple, ad-hoc translation requests from stakeholders who are not part of the localisation workflow. This is ideal for teams like marketing, legal, or content who just need to submit files and get translations without working in Vantage directly.
Create a Vantage project when you need more control over the process. This is better suited for recurring workflows, structured content, or cases where you want to manage files, tasks, contributors, and settings directly within the Vantage workspace.
In short, the Portal is designed for ease of use and accessibility, while Vantage projects are designed for control and flexibility.
Request creation settings
You must be at least a team admin to access the Requested content page.
Before inviting stakeholders to use the Portal, a localisation champion configures how incoming requests should be handled. These settings define the workflow that will be applied to future requests, including the available translation modes, review behaviour, and reviewer assignment rules.
To get started, proceed to Requested content and click Request creation settings:
Enable or disable new requests
Use the New requests setting to control whether Portal users can submit new translation requests.
When New requests is enabled, invited Portal users can upload content and submit requests using the workflows you allow.
When New requests is disabled, Portal users cannot upload new content or create new translation requests. They can still open the Portal, view their previous requests, and download previously translated content.
Choose which workflows requesters can use
In Request creation settings, you can decide which workflow options stakeholders will be allowed to choose when submitting a request.
Available options include:
Instant AI translations — the request is translated using translation memory, glossary, and Pro AI, then made available for download once processing is complete.
Reviewed AI translations — the request is translated using translation memory, glossary, and Pro AI, then content is sent for human review based on the configured review scope.
You can make both options available, allowing requesters to choose per request, or restrict the Portal to a single workflow. These workflow types follow the same logic as the workflows available during project setup in Vantage.
The settings described below apply only to the Reviewed AI translations workflow. When Instant AI translations is used, no additional configuration is required.
Configure Automatic assignment for Reviewed AI translations
When Reviewed AI translations is enabled, you can configure Automatic assignment to automatically assign review tasks to contributors based on predefined rules.
Define the expected base language
First, define the expected base language for incoming requests.
This is the source language that Portal requests are expected to use. For example, if your team typically submits English content, you can configure English as the expected base language.
When a request uses this language, it will follow the settings defined for that language group. If a request uses a different base language, a separate fallback configuration can be used instead.
In the current version, the Portal does not detect whether the uploaded file actually matches the selected base language. If the requester chooses the wrong base language, the file will still be processed using that selection.
To help reduce errors, the language picker prioritizes the base languages configured by the localization team, making it easier for requesters to select the correct option.
Set the review scope
Next, define the review scope for Reviewed AI translations. The review scope determines how much translated content is sent to human reviewers and works in the same way as review scope in standard Vantage projects.
Available options are:
Full review — all translations are sent for review, except 100% TM matches.
Extensive review — most translations are sent for review.
Focused review — reviewers focus on translations that are more likely to contain issues.
Essential review — only translations with more serious issues are sent for review.
For the narrower review scopes, Vantage uses translation issues detected by AI and their severity to determine which content needs human review. Vantage does not use a numeric quality score or score threshold for this process.
A broader review scope sends more content to reviewers, while a narrower scope reduces the amount of human review.
Configure automatic reviewer assignment
You can assign default reviewers for one or more target languages.
When a request creates review tasks, reviewers are assigned automatically based on these rules.
For example, you can assign:
German reviewers for de and de_de
Spanish reviewers for es and es_es
French reviewers for fr
Fallbacks
You can also define a fallback reviewer for any target languages that are not explicitly configured. If a requester selects a language outside of your defined rules, the request will be assigned to this fallback reviewer.
In addition, if a request is submitted with a base language different from the expected one, you can define a separate set of rules for handling those cases, including:
review scope
reviewer assignment
fallback handling
This ensures that all requests are processed correctly, even when they don’t match your primary configuration.
Save and apply settings
Once your configuration is complete, click Save. These settings apply to all future requests submitted through the Portal. Changes do not affect requests that are already in progress.
Reviewer experience
When a request includes human review, reviewers are assigned automatically based on the Portal settings.
Reviewers receive an email notification with a direct link to their task. The request-based project also appears in their Projects dashboard, just like any other Vantage project.
From there, reviewers can open the project, access tasks from the Tasks tab, and review translations in the editor.
The review process works the same as in standard Vantage projects. For more details, see the Lokalise Vantage: Editor guide.
Invite users to the Portal
You must be at least team admin to access the Requested content page.
Portal users are invited from the Requested content page.
To invite someone:
Open the Requested content page.
Click Invite to portal.
Enter one or more email addresses.
Send the invitation.
Each invited user receives an email with a link to join the portal. After following the link, they create a password and gain access to the portal interface.
Portal access model
The Vantage Portal is designed for external stakeholders who are not members of your Lokalise team.
Portal access is separate from access to Vantage projects. Different rules apply depending on whether a person is already a Lokalise team user.
Team owners, admins, and billers
Team owners, admins, and billers can access Requested content, manage Portal settings, and invite external users to the Portal.
They do not submit translation requests through the Portal. To upload content for translation, they can create or use regular Vantage projects instead.
Team members
Regular Lokalise team members cannot be added as Portal users or submit new translation requests through the Portal. Their access to content and translation workflows is managed through Vantage projects and project permissions instead.
For example:
a contributor with permission to upload files can add content directly to a Vantage project
a translator or reviewer without upload permissions cannot use the Portal as an alternative way to submit content for translation
If you try to invite someone who already belongs to the Lokalise team, Vantage will indicate that the user is already a team member.
External Portal users
Users who are not members of your Lokalise team can be invited to the Portal. This is useful for trusted stakeholders who only need to:
upload content for translation
submit translation requests
track their requests
download translated content
Portal users do not need access to Vantage projects, tasks, contributors, or the editor.
Whether they can submit new requests depends on the New requests setting configured by the localization team. If new requests are disabled, Portal users can still:
open the Portal
view requests they submitted previously
download previously translated content
However, they cannot upload new content or submit new translation requests.
Portal role
Users invited through the Portal are added to the team with a special Portal role.
This role has several important characteristics:
it cannot be changed to another team role
Portal users cannot become members, admins, billers, or owners
Portal users do not consume advanced seats
their access is limited to the Portal and their own translation requests
Whether Portal users can submit new requests depends on the New requests setting.
Identifying Portal users
To see who currently has Portal access:
click Invite to portal
then click the X users link in the dialog
You will see a list of portal-only users and can remove them if needed. Alternatively, you can find them on the Team members page (under Team settings) by filtering for users with the Portal role.
Note: The Portal users list includes external users who were explicitly invited to the Portal. Existing Lokalise team members cannot be invited as Portal users.
Summary
Team owners, admins, and billers manage Portal settings and external user access, but submit content through regular Vantage projects.
Regular team members do not submit translation requests through the Portal. Their access is controlled through Vantage projects and project permissions.
External users can be invited with the Portal role to submit and manage their own translation requests.
The New requests setting controls whether Portal users can upload new content and submit requests. When it is disabled, they can still view previous requests and download translated content.
Submit a translation request
Requesters can only see their own requests in the Portal. They do not have visibility into requests submitted by other users.
Team owners, admins, and billers can see all requests across the team from the Requested content page.
When New requests is enabled in the Portal settings, Portal users can click Request translation to submit a new request.
The request form consists of two steps.
Step 1: Request details
First, the requester provides basic information about the translation request.
Fields include:
Request name — a descriptive name for the request.
Base language — the language the content is written in.
Target languages — one or more languages to translate into.
Translation type
Instant AI translations — translations are generated automatically and delivered quickly.
Reviewed AI translations — translations are generated automatically and then sent for human review based on the review scope configured by the localization team.
When using Reviewed AI translations, the localization team defines the review scope and reviewer assignment in advance. Requests are then processed automatically based on these settings, without requiring additional configuration from the requester.
Step 2: Upload files
Next, the requester uploads the files that should be translated. File size cannot exceed 50 MB.
Supported formats include:
HTML
DOCX
PPTX
IDML
MD
XLSX
Files can be uploaded by clicking the upload area or by dragging and dropping them.
Once the files are uploaded, the requester clicks Submit request.
After submitting a request
After submitting the request, the user is redirected to the request details page.
This page shows:
base and target languages
number of uploaded files
approximate word count
request author
translation status
Each uploaded file appears in a list with its current status (for example, In progress or Done). Users can also upload additional files to the request if needed.
Updating files in a request
When New requests is enabled, requesters can upload additional files or updated versions of existing files to the same request.
If you upload a file with the same name as an existing one, Vantage detects the changes and processes only the updated segments. Existing translations are reused where possible.
If you upload a file with a different name, it is treated as a new file and processed from scratch.
If New requests is disabled, Portal users can still view existing requests and download completed translations, but they cannot upload new or updated content.
View requests
Portal users can access the Requests page from the left navigation. This page displays all requests they have submitted.
For each request, the page shows:
request name
translation status
languages
approximate word count
Users can expand a request to view individual files or click Open request to see request details.
Non-portal users with at least team admin role can view all the submitted requests from the Requested content page that shows similar information.
Download translated files for completed requests
Once translation is complete and any required review tasks are closed, the request status changes to Done and the requester receives an email notification that the translated files are ready to download.
At that point, users can download translated files directly from the request list or the request details page.
How requests are handled internally
When a portal user submits a request, Vantage automatically creates and runs the required translation workflow in the background.
This typically includes:
creating a dedicated Vantage project for the request
starting AI translation using translation memory and glossary
creating review tasks if the selected workflow includes human review
Each request is processed based on the Portal settings defined by the localisation team, including workflow type, review scope, and reviewer assignment.
Once submitted, the requester can track progress from their request dashboard and download the translated files when processing is complete.
Meanwhile, the localisation team has full visibility and control within Vantage — they can access the underlying project, review translations, manage tasks, and make adjustments if needed.


















