Enable Lokalise integration
Please be aware that individual inboxes on FrontApp are not supported by Lokalise messages.
Once you've logged in to your Front account, proceed to Settings by clicking a gear icon:
Go to App store and search for "Lokalise". Click Enable app.
Authenticate Lokalise Messages through the sidebar
A new L icon should appear in the right-side menu. Click it:
Then click Authorize in the sidebar widget:
Confirm the authorization on the pop-up window for the Lokalise Messages:
After the authorization is succeed, check the Lokalise widget and enable the webhooks:
Enable and set up webhooks
Go to App store and search for Webhooks:
Click Enable app and then click Configure app.
Enable Send Full Event Data. Then click Save:
Set rules to trigger a webhook
Proceed to Rules > Company Rules > Add a rule:
Set the conditions as marked on the screenshot below. Specifically, make sure to provide a proper Webhook URL: https://messages.lokalise.com/v1/frontapp/event.
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Further steps
Read Tutorial for agents to learn how to receive and send translated messages to your customers
Learn how to configure languages: globally, and on per-agent basis
Learn how to override language providers: globally or on per-language basis
Learn how to exclude messages from translation: fully or partially