Getting started

Lokalise provider

Gengo provider

Google provider

DeepL provider

Customizing your order

Order summary

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All payments are in US dollars.

If you are planning to create a very large order ($5000+) then it's really recommended to have a populated translation memory to ensure translation consistency and quality. However, translation memory is not available on Free and Start plans by default.

Translation only by a native professional linguist — the chosen keys will be translated by a professional. The result will not be reviewed by another specialist. This option does not include lifetime guarantee. As long as this is a one-step process, the final translation is suitable only for low visibility, low-importance, and internal content. If you are choosing this option, we would highly recommend to review the translations internally or order the Bilingual editing option separately.

Translation + Bilingual revision by a second native professional linguist — the chosen keys will be translated by a professional. The result will be reviewed by another specialist using the source language text. This is a two-step process therefore choose this option if you are looking for a final quality translation.

Bilingual editing — your existing translations will be reviewed and corrected using the source text. This option is available only for content that has had no source or target changes since the initial translation (please see special notes below for more info).

Monolingual proofreading — your existing translations will be reviewed by our linguists but without using the source text. In other words, only the target language will be reviewed.

We do not support monolingual proofreading and bilingual editing of machine translations and such orders will be cancelled. Reviewing and editing machine translations is considered as a post-editing service and currently we do not offer it.

We do not support transrecreation services.

Translation only by a native professional linguist option does not include lifetime guarantee. The final translation is suitable for low visibility, low-importance, and internal content.

Bilingual editing is the additional quality assurance for the translation when localizing or translating content. Bilingual editing can be ordered when the translation was initially performed by a human and no changes were made afterwards neither to the source, nor the target content (or these changes were very minor). Whenever there has been a change to the initial translation (source and/or target content), you must create a full translation order.
For example, suppose you have human-made translations. Then the source text has been changed and you would like to revise target translations due to source changes. In this case you'll have to place a translation order, not a bilingual editing order.

The minimum order price is $10, so the amount of words is not considered in this case. It applies to each language separately in a translation order. Order completion ETA is stated in business days.

The Lokalise Translation Team as well as translator/editor will be added directly to your team as shown in the screenshot below. However, these new users will not occupy your team seats: in other words, they will not count towards seat limits.

We will cancel any orders related to:

Project briefing

Translation key description

Link to a screenshot (if there is a screenshot attached to the key)

Native speaker — translation will be done by a native speaker. Native speakers are not considered as professionals, however they still have passed a translator's certification. The final translation is suitable only for low visibility, low-importance, and internal content. If you are choosing this option, we would highly recommend reviewing the translations internally.

Professional translator — translation will be done by a professional who might not be a native speaker.

Formal — the tone is thorough and direct, yet respectful. It uses full words, rather than contractions, and emphasizes facts and grammatical correctness.

Business — it has the elements of formal style writing but with a more relaxed tone. Loosened up language without making it sound sloppy.

Informal — the tone is conversational and expressive, similar to how you’d speak to a friend. It uses contractions, colloquial phrases, and more emotion.

Friendly — this tone is non-threatening and elicits trust. This tone can also have a mix of formal or informal tones, depending on what the topic. Generally, it’s lighthearted and kind. Exclamation points can convey warmth and enthusiasm.

Translation by a native speaker only might be very poor and is suitable only for low-importance and internal content.

For Gengo a strict 120-hour "reject or approve" period applies. It means that after the order is delivered, all corrections have to be requested within 120 hours.

Gengo translators work outside of the Lokalise app and do not have access to translation memory, glossary, chat, and other tools.

We add each key as a separate job related to the same order. Gengo linguists see them as separate strings. Moreover, they do not see all jobs in one page in the right sequence.

We do not support transrecreation and file recreation services. If your order contains a text or a PDF file to translate, the output might look different and certain elements might not 100% match the ones in the original document.

Gengo translators will try their best to retain the original formatting of your file, in terms of design and layout. However, this may not be possible in all cases and files may come completely unformatted too. In other words, we do not offer file recreation service.

The resulting file may come in DOCX, PPTX, DOC, and other formats, as the Gengo translator sees fit.

Please refer to Gengo Documentation for more details.

Machine translation — this is the only option for neural network translation.

Google MT cannot translate keys that are longer than 5000 characters. Therefore, if your order contains such keys, you'll see a warning message, and these keys will be excluded from the order. To translate longer strings, please use another provider.

If your source text contains placeholders, tags, or many plurals, please be aware that neural network might break these elements or even translate them. For example, Google MT might add extra spaces, remove markup elements, and so on. Therefore, if your source text contains many such elements we highly recommend choosing human-powered translation providers (or proofread the final version of the text internally).

Google provider does not have a minimum order value.

Machine translation — this is the only option for neural network translation.

If your source text contains placeholders, tags, or many plurals, please be aware that neural network might break these elements or even translate them. For example, DeepL might add extra spaces, remove markup elements, and so on. Therefore, if your source text contains many such elements we highly recommend choosing human-powered translation providers (or proofread the final version of the text internally).

DeepL provider does not have a minimum order value.